Refund & Return Policy
Refund & Return Policy
At Pure, we stand behind the quality of our products and want you to feel confident with every purchase. If you're not satisfied, we offer a 30-Day Money-Back Guarantee under the conditions below:
✅ Returns & Eligibility
- You have 30 days from the date of delivery to request a return or refund.
- To be eligible for a return, your item must be unused, unopened, and in its original packaging.
- If your product arrived damaged or broken, please email us a photo of the damaged item and we’ll issue a full refund or replacement.
📦 How to Start a Return
- Email our customer service team at info@tryallpure.com with your order number and reason for return.
- If approved, we’ll provide you with return instructions.
- Once we receive and inspect your item, we’ll process your refund to your original payment method.